Reynella Family Care is a mixed billing practice with Medicare rebates available for eligible services. Our billing model supports the time, care, and expertise our team provides to every patient. We aim to keep our fee structure clear and accessible. If you have any questions about fees, rebates or your eligibility, our reception team is happy to assist.
We continue to bulk bill the following patients who are registered with Reynella Family Care through MyMedicare:
Pensioners aged 67 years and over
DVA Gold Card holders
Children aged 15 and under
Chronic Condition Management plans
Pensioners aged 67 years and over
DVA Gold Card holders
Children aged 15 and under
Chronic Condition Management plans
Reduced Fees for Concession Card Holders
Patients aged 16 to 66 years with a valid concession card will be charged a reduced gap fee for eligible services.
Weekend Consultations
Private gap fees apply to all weekend appointments. There are no exceptions to this policy.
Fees Apply for the Following Services:
Out-of-pocket gap fees will apply to:
Face-to-face, telephone and video consultations
Mental health care plans
Follow-up of results
Repeat prescriptions (fees apply) You can request repeat scripts via our online booking platform HOTDOC (Add the booking link here)
Nurse-delivered services, including: - INR testing - Dressings (patients may purchase a dressing pack from us or bring one from a pharmacy) - Ear syringing - 24-hour blood pressure monitoring
All treatment room services incur a fee for all patients.
Psychology Fees – Effective 1 January 2025
At Reynella Family Care, we are committed to keeping mental health services as accessible as possible.
Psychology fees will increase by 10% from 1 January 2025, which remains below the APS recommended rate of $311 per hour.
Patients must be referred by a GP, psychiatrist or paediatrician with a valid Mental Health Treatment Plan to be eligible for Medicare rebates. Eligible patients can receive up to 10 Medicare-subsidised sessions per calendar year.
Payment Policy
Full payment is required on the day of your appointments
Your Medicare rebate can be processed via our TYRO system or deposited to your bank account on file with Medicare.
Cancellation Policy
Appointments cancelled with less than 48 hours’ notice may incur a Did Not Attend (DNA) fee of $75.
Outstanding fees, including DNA fees, must be paid in full before further bookings can be made with any provider.
Need help understanding your fees or rebates?
Our team is here to help clarify your billing and appointment options.
We acknowledge that the Kaurna people are traditional custodians of the land upon which Reynella Family Care resides. We wish to pay our respects to their elders’ past, present and emerging.
