Clinic Update: Women’s Health Services 

Cervical Screening at Reynella Family Care.

MyMedicare

MyMedicare is a new voluntary patient registration model. It aims to formalise the relationship between…
cervical screening

Clinic Update: Women’s Health Services 

We’re proud to introduce Ro, our highly skilled and compassionate Practice Nurse with a special focus on women’s health. Ro is accredited to deliver cervical screening, including self-collection options, and is dedicated to making the experience as comfortable and empowering as possible for every woman.

With her gentle and approachable style, Ro supports women through all aspects of their health journey – from preventative care and education to long-term wellbeing. She is passionate about breaking down barriers to screening and ensuring every woman feels heard, respected, and supported.

Ro speaks English and Tagalog (Filipino) and has a strong interest in:

  • Menopause health assessments
  • Cervical screening (CST – self collect available)
  • Women’s health
  • Iron infusions

Whether it’s guiding you through cervical screening, discussing self-collection, or providing advice on broader women’s health needs, Ro’s goal is to give you confidence in your care and help you prioritise your long-term health.

👉 Book your appointment today and take the next step in your women’s health journey.

Patient Complaints

We are committed to providing high-quality care and ensuring all patients are treated with respect, dignity, and compassion. If you are unhappy with any aspect of your care or experience at our practice, we encourage you to raise your concerns so we can respond promptly and appropriately.

In the first instance, we recommend speaking directly with your treating doctor or a member of our reception team. You may also request to speak with the Practice Manager, who will assist in reviewing and resolving your concern.

If you feel your complaint has not been resolved, or you would prefer to raise it externally, you may contact the Health and Community Services Complaints Commissioner (HCSCC), an independent organisation that handles complaints about health service providers in South Australia.

All complaints are treated confidentially and respectfully. Raising a concern will not affect your ongoing care. We value your feedback and use it to continually improve our services and patient experience.